General Questions

About Stellar

• What is StellarFi?
• Why should I use StellarFi?
• Is StellarFi a bank?
• Who can use StellarFi?
• Is StellarFi safe?
• How is StellarFi different?
• See all 10 articles

Account Access & Setup

• How do I connect my bank?
• How to reset password?
• How do I log into my account?
• How do I sign up for an account?
• What do I need to enroll?
• How long does it take to open an account?
• See all 7 articles

Customer Support

• How does it work?
• Are you a lender?
• How do I improve my credit score?
• What is in a StellarFi Credit Report?
• How will this help impact my credit score?
• How do I report an issue or ask a question?
• See all 7 articles

Bill Payments

• How do I connect my bills?
• Are there overdraft fees if one of my bills is not paid on time?
• Why am I receiving emails from billers?
• I don't see my bank listed?
• Will StellarFi report my late payments?
• Will StellarFi report to the three major credit bureaus?
• See all 9 articles

Pricing

• How much does StellarFi cost?
• How will I be charged for this plan?
• Are there any hidden fees?
• How do I know which plan is best for me?
• Can I change my subscription?
• How do I pause or cancel my membership?

Partnerships

• What does a one-on-one credit counseling session look like?
• Is the free one-on-one credit counseling accredited?
• What topics will be covered in my one-on-one credit counseling session?
• How do I get free one-on-one counseling?
• What is the StellarFi and NFCC partnership?