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StellarFinance, Inc
General Questions
General Questions
About Stellar
What is StellarFi?
Why should I use StellarFi?
Who can use StellarFi?
Is StellarFi a bank?
Is StellarFi safe?
How is StellarFi different?
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Account Access & Setup
How do I sign up for an account?
Do I need to have a credit score to apply?
How do I log into my account?
What do I need to enroll?
How long does it take to open an account?
How do I connect or update my bank account?
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Customer Support
How does it work?
Will StellarFi process a hard inquiry?
Are certain billers or merchants blocked?
Does StellarFi impact your FICO score or your VantageScore?
Are you a lender or a credit card?
How will this help impact my credit score?
See all 12 articles
Bill Payments
Can I pay my bills with StellarFi?
How do I connect my bills?
Is there a Spending Limit?
What if I don’t have enough money in my bank account?
What happens if StellarFi misses a bill payment?
I can’t find my biller, what should I do?
See all 11 articles
Pricing
How much does StellarFi cost?
How will I be charged for this plan?
Are there any hidden fees?
How do I know which plan is best for me?
Can I change my subscription?
How do I pause or cancel my membership?
Partnerships
What is the StellarFi and NFCC partnership?
How do I get free one-on-one counseling?
What does a one-on-one credit counseling session look like?
Is the free one-on-one credit counseling accredited?
What topics will be covered in my one-on-one credit counseling session?
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