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StellarFinance, Inc
General Questions
General Questions
About StellarFi
What is StellarFi?
Why should I use StellarFi?
Is StellarFi safe?
How is StellarFi different?
Who can use StellarFi?
Is StellarFi a bank?
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Account Access & Setup
How do I sign up for an account?
How long does it take to open an account?
Do I need to have a credit score to apply?
How do I connect or update my checking account?
How do I reset my password?
I don't see my checking account listed?
See all 8 articles
Member Support
How does it work?
Are certain billers or merchants blocked?
How is StellarFi different than a credit repair service
What is the best way to contact your company?
Are you a lender or a credit card?
How will this help impact my credit score?
See all 11 articles
Bill Payments
How do I connect my bills?
How can I process a refund request?
Why did my payment declined?
What happens if StellarFi misses a bill payment?
Why do I have a spending limit?
Can I pay my bills with StellarFi?
See all 9 articles
Credit Reporting
Why did my credit score drop?
When will StellarFi show up on my credit report?
Will StellarFi process a hard inquiry?
Does StellarFi impact your FICO score or your VantageScore?
Will StellarFi report my late payments?
Will StellarFi report to the three major credit bureaus?
Pricing
How much does StellarFi cost?
How will I be charged for this plan?
Are there any hidden fees?
How do I know which plan is best for me?
Can I change my subscription?
How do I pause or cancel my membership?
Partnerships
What is the StellarFi and NFCC partnership?
How do I get free one-on-one counseling?
What does a one-on-one credit counseling session look like?
Is the free one-on-one credit counseling accredited?
What topics will be covered in my one-on-one credit counseling session?
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