What does a one-on-one credit counseling session look like?

Once you connect with an accredited counselor through the StellarFi platform, you can receive counseling in-person, over the phone, or online. 


The counselor will ask you a variety of questions and will work with you directly on a personalized financial plan. Counselors will provide you with a complete overview and understanding of what’s on your credit report, and give you feedback and guidance on ways to improve your credit worthiness.

After completing a credit report review session you will have:

  • A full understanding of how to interpret the information found on your credit report
  • What your FICO® Score is used for
  • Suggestions on how to use credit wisely to ensure your credit remains up-to-date.
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